Our smartphones are, today, one of the most important elements, we spend several hours a day using it, be it video games, email management, contacting other people or using social networks. This inevitably causes our devices to end up having problems over time (or factory defects).
One of the elements that can give us problems is the battery , and that is what makes our smartphone continue to work. There are not a few cases in which a user finds that her mobile does not charge when plugged into the power, so if you are new and have this problem or an acquaintance who suffers from it, this tutorial can help you fix the device.
Monitors battery status
The first thing we have to do if we find that our smartphone does not charge when plugged into the power is to check the state of the battery . There are many applications on Google Play that monitor the hardware of our device, including the state of the battery, but they are usually somewhat generic.
It is best to go to an application that focuses on checking if our battery is fine, like Ampere , one of the best known for this purpose. You can monitor at any time if the battery is charging (positive numbers in green) or is running out (negative numbers in orange).
If having the mobile plugged in shows negative, it means that it is not charging , and then there is a problem. After testing the solutions that we will give below, we recommend that you return to this app to verify that everything has returned to normal. There are several apps more similar to Ampere, so feel free to use the one that suits you best.
Check if the problem is in the cable or adapter
When someone does not charge the smartphone, the most common is that the problem is in the cable or the power adapter that, due to a failure, has ceased to fulfill its function. Check if this is the problem is very simple, use another cable or adapter that you have at home and is compatible with your mobile (that the cable is the same type as your connector).
If the mobile phone recharges with another cable or adapter, then it is the accessory that fails and, therefore, another one will have to be purchased. We will always recommend that they be specific to the brand of mobile you are using and, if it is for that model, so much the better. It’s not uncommon for non-brand specific cables and adapters to work well, but it’s good to be cautious.
The problem is the USB port
In the event that both the cable and the adapter are in good condition, we may begin to suspect the USB port. With use it is possible that this port has been moved and, therefore, the contact does not take place correctly, causing the smartphone not to charge properly.
In this case, the first thing to do is turn off the phone and, if it has a removable battery, remove it . Next, with something very fine and sharp, like a pin, stick it into the port to straighten it. Be very careful here, because if you apply too much force you can cause irreparable damage, so try to apply just the right force.
After this, you can put the battery (if you had removed it) and turn on the phone. Plug it into the current and check if it is loading correctly (it will be faster if you monitor it with Ampere or the app you have chosen for this purpose).
The battery is causing the problem
Whether due to factory defects or wear and tear, the battery may have failed to function. This is one of the reasons why someone buys a new device, but if it is not an option you are considering, then we only have to change the battery .
There are still mobiles whose battery can be removed (less and less), in which case you can buy a new one and replace it yourself. In the event that the battery is not removable, then the most prudent thing is to go to the SAT (especially if your mobile is still under warranty) to have it replaced.
You can carry out the process yourself at your own risk if you feel able to do it, but we will always recommend the most prudent option (in this case send it to the technical service).
The problem is not in the hardware, but in the software
Although as Android evolves this is becoming more complicated, it is possible that the cause of your smartphone not loading is somewhere in the software . In this case, the first thing we are going to recommend is that you look to see if there is any application that is draining the battery in such an exaggerated way that it prevents your mobile from charging and, if any, uninstalls it.
To do this, you just have to go to the device settings, enter ‘Power’ (or battery, depends on each model) and then click on ‘Battery use’ . There you will see how much the different applications and system processes have been consuming so that you take the appropriate measures.
It is also possible that the problem has come from a recent major update and your smartphone has been around for a while. In this case, you should consider doing a factory reset or, if the problem persists, try to go back to the previous version if you were fine then.
Of course, in any case, we recommend that you back up everything you want to keep to restore it once you have reconfigured your phone. It should be noted that, normally, this problem is coupled with that the battery is losing health, so it would not lose sight of Ampere (or the app you use) to continuously monitor the state of the battery.
Some last tips to keep in mind
Many people want to buy our mobile and, until we get tired of it and decide to buy another, use it without any problem, but to minimize the chances (bad luck exists) of unexpected failure, we ourselves must do our part .
The first thing is, when charging our smartphone, disconnect everything that we do not need to be active (data, Wi-Fi, NFC …), and if we do not expect any notification, put it in airplane mode or turn it off directly. This will not only take care of the health of the battery, but will speed up the charge and minimize the time it is plugged into the power (which will also appreciate the cable and charger).
The next thing is to try not to use the mobile phone while charging, especially demanding applications such as video games or photo editors. This will cause, in the first place, the smartphone not to heat up as much, which will slow down the deterioration of the battery, also, as in the previous case, it will make the mobile have to be less time plugged in.
Finally, if the problem is hardware, we recommend that, at least if you have any questions about how to fix it, send it to the technical service , where they will do it without problems (and it may even come free if the phone is under warranty) . We hope this little tutorial helps you or someone you know who has had this problem recently (or to minimize the risks of this happening).