Yamase worked after retirement to earn extra income to make ends meet, but after he was furloughed from his job at Ala Moana Macy’s he found himself in the unemployment line for the first time in his life
“For the first time in 50 years… I can’t get in. I can’t get any help,” Yamase said.
He says he’s tried everything including logging in to state’s website every day for a month now..
Now, out of options he showed up at the call center in person looking for help.
Since no walk-ins are allowed all he got is a phone number.
Some people believe the state should create another option until the website issues can be fixed.
“Get people their money so they can feed their families so they pay their credit card bills and get their kids fed. This is ridiculous,” Dave Moskowitz of Honolulu said.
For now the state is sticking by it’s plan to keep the call center up and running.
Yamase hopes his is one of the next cases addressed.
“I’m frustrated but I guess everybody is frustrated too,” Yamase said.